Zapier

SolidNexus - Salesforce integration

April 10, 2021 (17 days ago)☕ 7 min read

Zapier connects SolidNexus to many apps using triggers and actions to automate work between SolidNexus and other apps. For example, when there's a new contact in SolidNexus (trigger), you can add the contact to Salesforce CRM (action) using Zapier.

The Zapier integration within SolidNexus is available to all SolidNexus customers, including a free tier. The integration requires a Zapier account, and certain apps integrated with Zapier may require a paid Zapier subscription. Review Zapier's pricing page for more information.

Salesforce & Zapier

Zapier’s Salesforce integration works through connections called Zaps which automate workflows by doing tedious and repetitive tasks for you.

To start working on Zapier platform, visit Zapier website, then:

  • Click Log in to sign into your existing Zapier account, or Sign up to create a new Zapier account.
  • To complete the integration setup, create your first Zap.

Create a Zap

  • Log in to your Zapier account.

  • In the upper left, click MAKE A ZAP

  • First, select the app you want to use for your trigger .

    • You want SolidNexus to trigger an action in Salesforce app, so select SolidNexus.Choose Trigger app
  • Next, select New Contact in Choose an event dropdown menu, then click Continue.

    • If you're using SolidNexus for your trigger and have never connected your Zapier account to SolidNexus, you'll be prompted to connect your SolidNexus account. Then, click Continue.
  • Once connected, you'll be prompted to test your trigger, then click Continue.

  • Select the app you want to use for your action.

    • You want to find exsisting Salesforce Account (action), so select Salesforce
  • Next, select Find Record in Choose an event dropdown menu, then click Continue.

    • If you have never connected your Zapier account to Saleforce before, you'll be prompted to connect your Salesforce account. Then, click Continue.
  • Next, you'll be promted to set up your action:

    • Select Account in Salesforce Object dropdown menu.
    • Select Account Name in Field To Search By dropdown menu.
    • Select Organization in Search Value dropdown menu.
    • Check the checkbox Create Salesforce Record if it doesn’t exist yet? SetUp Action
  • Next, do the mapping between Salesforce Account object and SolidNexus fields.

    • the mapping might look like this:
    Salesforce: AccountSolidNexus
    Account NameOrganization
    Billing StreetAddress Street
    Billing CityAddress City
    Billing State/ProvinceAddress State
    Billing Zip/Postal CodeAddress Postal Code
    Billing CountryAddress Country Or Region
    Account PhoneMain phone
    Account FaxBusiness Fax
    WebsiteWebsite
    • After the mapping step, you'll be prompted to test your action, then click Continue.

    • Next, create another action by clicking a PLUS sign below the last action.

    • Select the app you want to use for your action.

      • You want to add a new SolidNexus contact to Salesforce (action), so select Salesforce
    • Next, select Create Record in Choose an event dropdown menu, then click Continue.

      • You'll be prompted to connect your Salesforce account. Then, click Continue.
    • Next, you'll be promted to set up your action:

      • Select Contact in Salesforce Object dropdown menu.
      • Select Find or Create Record In Salesforce: ID in Account dropdown menu.SetUp Action
    • Next, do the mapping between Salesforce Contact object and SolidNexus fields, add more fields as desired.

    Salesforce: ContactSolidNexus
    EmailNew Contact In SolidNexus: Email
    Last NameNew Contact In SolidNexus: Last Name
    First NameNew Contact In SolidNexus: First Name
    TitleNew Contact In SolidNexus: Job Title
    Mobile PhoneNew Contact In SolidNexus: Mobile Phone
    Home PhoneNew Contact In SolidNexus: Home Phone
    Contact DescriptionNew Contact In SolidNexus: Personal Notes
    • After the mapping step, you'll be prompted to test your action, then click Continue.
    • Finally, name your Zap and enable it to receive events from SolidNexus.