We are ready to help. Please do not hesitate to reach out if you have any questions about:

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Email us at and we almost always respond within 24 hours.
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What do I need to start with SolidNexus Outlook add-in?

You need a free SolidNexus account (no credit card is required). You will be prompted to sign-in or create a new account when you launch the add-in. Also you need one of the supported host applications for Outlook add-ins. The following hosts support add-ins and compatible with SolidNexus:

  • Outlook 2016 or later on Windows
  • Outlook 2016 or later on Mac
  • Outlook on the web
  • Outlook on Windows (Microsoft 365)
  • Outlook on Mac (Microsoft 365)

What are supported browsers?

Browser Requirements:

  • Microsoft Edge 18+
  • Chrome 57+
  • Firefox 54+
  • Safari 10+
  • Internet Explorer 11 is not supported

What are supported Exchange Servers?

SolidNexus Outlook Add-in is available for customers with Exchange Online subscriptions. It is also available for Exchange 2016, 2019 on-premises customers.

What languages are supported?

SolidNexus Outlook Add-in is capable of understanding English language only. Works best with US contacts.